Indonesia

Dokumen PPEPP

Gugus Penjaminan Mutu dan Peningkatan Reputasi

Quality Assurance Cycle Report ( PPEPP )

The implementation of quality assurance is carried out in stages with cycles, namely: a) Standard setting, b) Implementation of standards, c)Monitoring and evaluation by the implementing unit, d) Internal quality audit coordinated by the Internal Quality Assurance Agency,  e) Systematic preparation of Corrective Action recommendations (Formulation of Correction) at each level in the Management Review Meeting forum, and f) Improvement of quality through the implementation of continuous improvement of M&E and AMI results complemented by benchmarking results, g) New standard setting (Figure 1).

Figure 1 Unhas SPMI Cycle

Cycles that are carried out consistently and continuously will ultimately realize the concept of Kaizen (continuous improvement and improvement) as presented in Figure 2.


Figure 2 Continuous quality improvement (Kaizen)

Monitoring the suitability of work implementation plans in each unit, including: implementation time, planning standards and SOPs, work targets, work results, coordination and synchronization of work with other units.

  • Unit work plan established at the work meeting;
  • Planning SOP;
  • Unit work targets;
  • Unit KPIs;

Output:

The results of the implementation of quality assurance of work planning in work units at Unhas;

Monitoring the suitability of work implementation with the plan in each unit, including: implementation time, implementation of SOPs for work implementation, achievement of targets and work results, implementation of coordination and synchronization of work with other units Unit Work Plan;

  • Work Implementation SOP;
  • Work targets and KPIs

Output :

  • The results of the implementation of quality assurance of work implementation in work units at Unhas;
  • Identify problems and potential improvements to the effectiveness of work execution.
  • SPMI recommendations for process and work result improvement

Evaluation of the results of work implementation, including conformity of work results with plans in each unit, problems encountered in completing work, potential development to increase the effectiveness of work implementation.

  • Unit Work Plan;
  • Work Implementation SOP;
  • Work targets and KPIs;
  • SPMI recommendations for process and work result improvement.

Output :

  • The results of the implementation of quality assurance of work implementation in work units at Unhas;
  • Identify problems and potential improvements to the effectiveness of work execution.

  1. Monitoring the suitability of work implementation with the plan in each unit, including: implementation time, implementation of SOPs for work implementation, achievement of targets and work results, implementation of coordination and synchronization of work with other units Unit Work Plan;

    • Work Implementation SOP;
    • Work targets and KPI

    Output :

    • The results of the implementation of quality assurance of work implementation in work units at Unhas;
    • Identify problems and potential improvements to the effectiveness of work execution.
    • SPMI recommendations for process and work result improvement

Monitoring of the implementation of quality assurance recommendations on the implementation of work, and operational steps to resolve problems encountered in the implementation of work, the impact of various steps taken to increase the effectiveness of work implementation, and increase the effectiveness of work implementation.

Strategic measures to improve the effectiveness of work execution;

  • Operational steps for problem solving in work completion.

 

Output :

  • Increased effectiveness of work implementation in each work unit;
  • Improved work output both in quality and quantity;
  • Improved quality of cooperation between units.